Text assistant

Every incoming text gets a reply in seconds, at any hour. The assistant reads the message, checks your business facts and your real availability, and answers the way you would.

It is a conversation, not a menu. Customers can ask follow-up questions, change their mind, or give details out of order, and the assistant keeps up.

The assistant checks your actual schedule before offering a time — it does not guess at availability or promise a slot you have already filled. When a customer agrees to a time, the appointment is written to your schedule and they get a confirmation.

Customers can also reschedule or cancel by text, and the change is reflected in your schedule immediately.

Estimates and invoices can be sent and approved inside the text thread, and invoices can be paid by card without leaving it. Amounts are read from the real invoice record — the assistant never calculates or restates a total from memory.

A missed call is a customer who was ready to talk. When a call to your line goes unanswered, Prybar sends an immediate text so the conversation starts anyway instead of ending in voicemail.

The assistant handles the chasing that never gets done:

• Quiet quotes — an estimate that has had no reply gets a nudge, once, at a sensible interval.
• Appointment reminders — sent ahead of the visit, which is the cheapest way to reduce no-shows.
• Post-visit check-ins — after a completed job, to catch problems while they are still small.
• Review requests — after work is done and paid, asking happy customers for a review.

Each of these is delivered once. If a message fails to send, it is retried rather than counted as done — you will not have a customer marked as “followed up” when nothing actually went out.

You are never locked out of your own conversations. Open any thread from the dashboard and reply directly. You can also pause the assistant for a specific customer so new messages come to you instead.

Prybar respects opt-outs automatically. If a customer replies STOP, no further automated messages go to that number. We also block sending to numbers that no carrier can deliver to, so you do not burn deliverability on unreachable contacts.

You remain responsible for texting people who have contacted your business, and for following SMS regulations including TCPA. Prybar is built to make the compliant path the default, not to replace your judgement.

• Voice receptionist — The optional add-on that answers calls.
• Training your AI — What it can answer, and what it defers.
• Billing & plans — Texting is unlimited on the Office Manager plan.