Help Center

Sign up, complete the Stripe checkout (7-day free trial, no charge), then choose a local phone number. Fill in your business info and customize how your AI sounds. Once you launch, your number is live and your AI assistant is ready to handle texts. The whole process takes about 5 minutes.

Text your Prybar number from your personal phone. Pretend you're a customer — ask about pricing, availability, or book an appointment. You'll see the conversation appear in your dashboard. The AI will respond just like it would to a real customer.

Yes. Prybar gives you a dedicated number for customers to text. Your existing personal and business numbers stay exactly as they are. Put the Prybar number on your website, Google listing, and truck.

Add it to your Google Business Profile, website, social media, business cards, truck/van wrap, and email signature. The more places it appears, the more leads the AI captures for you.

You can search for and purchase a new number from the Settings page. Numbers are available by area code. We'll assign the new number to your business automatically.

When a customer texts your Prybar number, the AI reads the message, checks your business info (services, pricing, FAQs, schedule), and responds naturally. It can answer questions, capture contact details, book appointments, send estimates, and follow up on leads — all through text messages.

Go to Settings → Train AI. Add important facts about your business (pricing, policies, service area, specialties). The AI reads these facts on every conversation. You can also add FAQs and adjust your AI's personality from Settings.

The AI is designed to never guess or make things up. If it doesn't have the information, it says 'Let me check with the team' and the conversation gets flagged for your attention. You can then reply directly from the dashboard.

Yes. In any conversation, you can toggle the AI off. When it's off, new messages from that customer will be forwarded to you without AI responses. Turn it back on anytime.

Yes. The AI detects urgent keywords (gas leak, flooding, fire, etc.) and immediately sends you an SMS alert. The conversation is also flagged in your dashboard for immediate attention.

Open your dashboard and click Conversations. Every text conversation is listed in chronological order. Click any conversation to see the full thread and respond directly.

When a new customer texts in, the AI automatically creates a lead record with their phone number and message. As the conversation progresses, the AI extracts their name, service needed, address, and urgency level. All leads appear in your Lead Pipeline.

From the Command Center, ask your office manager assistant 'Show me leads that need follow-up' or 'Follow up with cold leads.' The AI will identify leads that haven't responded or booked and can send follow-up messages automatically.

Yes. From the Lead Pipeline, click 'Add Lead' and fill in their info. You can also text a new customer directly from the Conversations page.

Conversations older than 7 days are auto-resolved. They stay in your history but move out of the active view. If a customer texts back, the conversation reopens automatically.

When a customer wants to book, the AI checks your available slots and offers options. Once the customer picks a time, the AI confirms the appointment and adds it to your schedule. You get an SMS and email notification.

Open your dashboard and click Schedule. You'll see a weekly calendar view with all appointments. Each appointment shows the customer name, service type, time, and status.

Yes. Go to Settings → Business Info to set your business hours. The AI only offers appointments during your listed hours, and won't book outside of them.

Click any appointment in the Schedule to edit it. You can change the date, time, service type, or tech assignment. The AI will inform the customer of the change if needed.

Yes. From Settings, add techs with their names and availability. Appointments can be assigned to specific techs, and the AI won't double-book the same tech.

From any conversation in your dashboard, type 'Create a quote for this customer' or use the Quotes page. Add line items, set the total, and send it. The customer receives a text with a link to view and accept the quote online.

Yes. The quote link opens a clean, mobile-friendly page where customers can review the details and sign digitally to accept. You get a notification when they accept.

From the Invoices page, click 'New Invoice' or ask your assistant 'Create an invoice for [customer].' Add line items and send it. The customer gets a link to view and pay online.

Yes. Each invoice has a 'Pay Now' button. Customers can pay by card through Stripe Checkout. You get an SMS and email notification when an invoice is paid.

Yes. From the Quotes page, click 'Convert to Invoice' on any accepted quote. The line items carry over automatically.

It's your home page. Shows a daily briefing (new leads, upcoming appointments, flagged conversations), key metrics, and quick actions. Your AI office manager can also give you a verbal summary — just type 'What's going on today?'

Yes. Click 'Assistant' to open your office manager. You can ask anything: 'What's my pipeline look like?', 'Book a follow-up for this customer', 'Send me a weekly summary.' It has access to your full business data.

Ask your assistant 'Find [customer name]' or use the Customers page. You can see their full history: conversations, appointments, quotes, invoices, and payments.

You'll see conversation counts, lead conversion rates, appointment bookings, quote acceptance rates, revenue collected, and more. Ask your assistant 'Show me my pipeline' or 'How many quotes are pending?'

Go to Settings → Business Info. Choose from Friendly, Professional, or Concise. Your AI will adjust its tone on all future conversations.

Go to Settings → Train AI. Add questions and answers your customers commonly ask. The AI reads these before responding, so it can give accurate answers immediately.

Yes. Go to Settings → Business Info and enter your service area. The AI will politely decline customers outside your area instead of wasting their time.

Go to Settings → Business Info. Set your regular hours and the AI will only offer appointments within those hours.

Yes. Go to Settings → Business Info and add your Google Review link. The AI can automatically request reviews from customers after completed appointments.

You get 7 days free from the moment you sign up. No credit card is charged during the trial. After 7 days, your card is charged $79/month (founding member rate). You can cancel anytime before the trial ends and never pay a cent.

Everything: dedicated phone number, AI conversations (up to 200 customer threads/month), lead capture, appointment booking, quotes and invoices, customer follow-ups, missed call text-back, review requests, owner dashboard, and SMS + email notifications.

Currently there's one plan at $79/month (founding member rate) or $99/month regular. Contact us if you need higher conversation limits or custom features.

Go to Settings → Billing to manage or cancel your subscription. Your service stays active through the end of your billing period. There are no cancellation fees.

We'll notify you by email and SMS. Your service continues for a grace period. After that, your number may be deactivated. Update your payment method from Settings → Billing to keep running.

Check: (1) Your business is marked Active in Settings. (2) Your phone number is assigned and visible on your dashboard. (3) AI is not paused for that conversation. (4) If you just set up, carrier activation can take 1-3 business days. Try the live demo on the landing page to test the AI independently of SMS.

Check that your notification phone number is set in Settings → Business Info. Make sure your email on file is correct. Check your spam folder for Prybar emails. Notifications send to the phone number and email on your account.

Toggle AI off in that conversation and reply directly to correct it. Then go to Settings → Train AI and add a fact that covers the correct information. The AI learns from the facts you give it.

New numbers typically take 1-3 business days for carrier verification. We'll notify you when your number is live. In the meantime, use the live demo on the landing page to test the AI experience.

Email us at hello@prybar.ai. We respond within 24 hours. For urgent issues, mention 'urgent' in the subject line.