Customer Follow-Up
Follow up on estimates, send review requests, and schedule seasonal reminders — all automatic. Never drop a lead again.
- →Follow up on estimates automatically 48 hours after sending — doubles close rates
- →Send review request texts 24 hours after every completed job — build reputation automatically
- →Schedule seasonal maintenance reminders for recurring customers — HVAC tune-ups, gutter cleaning
- →Day 1 / Day 3 / Day 7 follow-up sequences for cold leads — nobody falls through the cracks
- →All follow-ups happen by text — the channel customers actually read
- →Customize timing and messaging for each follow-up type
Prime Painting Co.
Text line · online
Thanks for the quote! I'll talk to my wife and get back to you.
Tue 4:12 PM
Sounds good — take your time! The quote's valid for 14 days. Reach out anytime with questions.
Tue 4:13 PM · Auto
Hi! Just checking in on the quote for the exterior paint job — any questions I can answer? I can also adjust the scope if needed.
Fri 9:02 AM · Auto
Actually yes — can we add the garage door to it?
Fri 9:15 AM
How automatic follow-up works
01
The lead goes quiet
You quoted a job, they said 'let me think about it' — and the conversation stalls. That's where follow-ups win.
02
Prybar nudges at the right time
It sends a friendly, human check-in a few days later — not a spam blast. 'Hey, just checking if you had questions about the quote.'
03
You control the schedule
Set your own cadence: one nudge, two nudges, or none. Every business is different and you're in charge.
04
Closed or warmed
Replies come straight back to you (or the AI if you want), and the follow-up history is tracked on the lead.
See it in the dashboard
Follow-ups happen automatically — cold leads get nudged, warm ones get booked.
Frequently Asked Questions
Will this annoy customers?+
The follow-ups are warm and human, and you set the cadence. One well-timed check-in is appreciated — it's what a good office manager would do.
Can I turn it off?+
Yes — follow-ups are fully optional per lead and per business.
Does it follow up on jobs too?+
Yes: job-completion follow-ups, review requests, and rebooking prompts for recurring work all work the same way.